Because your privacy is important to us, NPTC operates according to the following guidelines, and requires any third-party service provider to do the same.

NPTC does not sell, release or disclose Fleet member personal contact information to the general public. Allied member contact information is available to the general public via the searchable member database and online buyers’ guide.

We Do Not Share User Information
This policy addresses collection, use, security and access to information that may be obtained through use of this site. It is our policy that contact information about NPTC members will be collected only to the extent necessary to provide the service or benefit desired and that only appropriate information will be collected.

This contact information comprises the NPTC membership database and is required for access to the members-only protected area of the NPTC website and/or when requesting a particular service, such as online credit card processing, accessing the searchable member database, participating in member polls or surveys, accessing NPTC discussion forums, etc.  NPTC member contact information is made available online only to other registered NPTC members via the searchable member database. NPTC may also use contact information to inform users of other products or services that may be available. When possible, NPTC will provide a method to ensure that NPTC member contact information is correct and current.

In addition to the use of contact information to operate the site, anonymous information is also gathered, which may be used by NPTC or shared with third parties. This is information which does not personally identify users, but which may be helpful for marketing purposes or for improving the services NPTC offers. For example, NPTC might tell its advertisers how many users visited a particular advertisement, and for how long, so they can measure whether the advertisement was effective.

Disclosure of Personal Information
NPTC may disclose personal contact information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on NPTC or the site; (b) protect and defend the rights or property of NPTC, the site or the users of NPTC, and (c) act under exigent circumstances to protect the personal safety of users of the NPTC site or the public.

The NPTC site may have several necessary service partners who assist in providing the service or product associated with the site. As part of the operations of the site, these companies may have access to user information. These companies may provide routine services, such as credit card processing, or may provide essential elements of the site. These uses of personal information are primary to the operation of the site. These service partners must also adhere to these privacy guidelines, and will not have permission to sell (or make any other use of) personal contact information.

Contact Information for Electronic Transactions
This web site requires NPTC members to provide contact information in order to register for certain benefits. All contact information provided is safeguarded in compliance with the laws of the Commonwealth of Virginia. As a member of NPTC, you are eligible to request additional services that may require you to provide additional personal information. This personal information is only used to provide you with additional services, enhancing your ability to communicate with NPTC and its members. Should you not desire to provide this personal information, we will be unable to provide you the services which we offer over this website.

Cancellations and Refunds
Requests for refunds for any product or service should be directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or by calling customer service at (703)838-8841. For NPTC's complete cancellation and refund policy by product and service type, please click here .

Cookies
In order to enhance your visit to our website, we do place a "cookie" on your computer. This information is handled in the same way as other user information obtained by us. No user information is gathered through cookies except for what is needed to run the specific application. 

Web Site Security
We maintain security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information, or otherwise cause damage. Information on individuals causing damage to the web page or properties will be traced and released to the appropriate legal bodies to investigate suspected or alleged criminal activity.

Summary
If at any time you believe that the NPTC website has not adhered to these guidelines, please notify NPTC by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call (703)683-1300, and we will make reasonable efforts to determine and correct the problem in a timely manner.

NPTC is committed to maintaining its position as a premier source of private fleet industry information and services. As our website continues to develop, we may add new services and features to our website. In the event that these additions affect our Privacy Policy, this document will be updated appropriately.

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