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Benchmarking Excellence (June)

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How fleets are detangling data into sustainable intelligence.

by This email address is being protected from spambots. You need JavaScript enabled to view it. Fleet Owner, June 2016

Measuring private fleet performance is reaching higher standards of accountability with each passing year. Ten years ago, fleets went through a seasonal exercise comparing how well their numbers “stacked up” against NPTC’s Annual Benchmarking Survey Report data. Absent a major safety risk factor or glaring cost anomaly, operating within national ballpark averages of other private fleets was and continues to be a solid foundation to justify the fleet through each year’s budgetary cycle and beyond.

Much has changed in a decade.  With the proliferation of new data management technology and the near universal use of onboard systems, expanded dashboards, specially purposed integrated software components, along with widespread adoption of active safety technologies, the sheer volume and critical nature of fleet data available is inescapable. More and better information is being collected.

The biggest challenge is aggregating key data and putting it to effective use. Complex data management for private fleets has gone from the exception to normative as a best practice.

Successful fleets have in-house management teams and outside service providers equipped to capture and transform data into policy and behavior changes for both supervisors and drivers. Many share information proactively with their finance departments and because they have complex data in hand are finding common ground and language for qualifying current costs and future investments in the fleet.

Data now allows dots to be connected showing correlations, such as the following examples:

◗ Better driver pay, higher safety, and lower turnover

◗ Driver wellness programs, fatigue reduction, safety, and driver longevity

◗ “Triggered” driver videos, coaching, and accident mitigation or fault exoneration

◗ Directed routing and improved productivity, lower cost per mile, better trailer ratios, etc., as well as dozens of similar correlations.

Safety data management programs in place help explain why private fleets are three times safer than the overall trucking industry based on comparative CSA scores alone.     

“With more sophisticated technology and powerful tools to capture data, fleet managers now command a world of information that is transforming benchmarking standards,” says Tom Moore, CTP, NPTC senior vice president, author and general editor of the NPTC Benchmarking Survey Report, which is sponsored by PeopleNet.

“We are seeing more refined ‘deeper-in-the weeds’ metrics being used that differentiate the fleet’s cost and value-driven justification, separating out defensible higher cost anomalies, for instance, where the fleet is required to perform services ‘above and beyond’ the ordinary,” he continues.  “Analyzing multiple aspects of the fleet’s operation simultaneously, managers can now realize greater gains in shorter time frames.”

Nearly 100 fleet members complete the NPTC’s confidential benchmarking survey questionnaire each year. Several new fleets are participating for the first time in 2016.

“Member fleets use our Benchmarking Survey Report as a foundational template for analyzing tactical and strategic data on a daily, weekly, and quarterly frequency,” Moore explains. “Data management benchmarking has become an essential core competency for fleet management and their affiliated supplier/vendor service providers.  The reason is that managed data is now the lifeblood of private fleets.”

Shifting Gears (May)

Headquartered in Naperville, IL, KeHE Distributors LLC (KeHE) distributes natural and organic specialty and fresh products to retailers across the U.S. and Canada. In the past three years, KeHE has grown rapidly through both organic sales increases and strategic acquisitions. . . .  read more . . .

Aaron’s Fleet (April)

Aaron’s Inc. is the nation’s leading sales and lease-to-own retailer of furniture, home appliances and accessories, computers, and consumer electronics. Founded in 1955 and headquartered in Atlanta, the company has more than 2,000 company-operated and franchised stores in the . . .  read more . . .

Tone at the Top (March)

Founded in 1982, Dallas-based Daryl Flood Relocation & Logistics is widely recognized as one of the best diversified transportation businesses in the United States. Under the innovative and visionary leadership of founder and CEO Daryl Flood, the company has a long-standing reputation for hiring quality people  . . .  read more . . .

A Model Convention (February)

Over the past 15 years, the National Private Truck Council’s annual conference has become the centerpiece event and premier marketplace crossroads for the private fleet truck industry. Each year, the conference grows a little bigger and provides more value than the year before.

The annual conference has steadily grown in overall attendance figures  . . .  read more . . .

The Best People (January)

Since its founding in 1968, Southern Wine & Spirits of America Inc. has expanded through both internal growth and acquisition of established wholesalers. It is now the country’s largest wine and spirits distributor, operating in 35 states and  . . .  read more . . .

Gold Standard (December)

At its founding and from the time of its charter class graduation in 1993, the National Private Truck Council’s Certified Transportation Professional (CTP ®) program’s guiding vision was to create a widely recognized and respected   . . .  read more . . .

Be Remarkable (November)

Founded in 1921, Coborn’s Inc. started as a produce market in Sauk Rapids, MN, and has grown to 52 grocery stores in five upper Midwest states under a family of brand names including Coborn’s, Cash Wise, Marketplace Foods, and Save-a-Lot stores. In addition, the company provides a home-delivery operation with $36 million   . . .  read more . . .

Prime Grade Fleet (October)

Part of a privately held family business of integrated companies started in 1946, American Foods Group provides highly dependable on-time delivery of the freshest beef to foodservice, retail, and international markets. The company ranks as the fifth largest beef producer in America, shipping over 4 million lbs. daily.   . . .  read more . . .

A Higher Calling (September)

As disciples of Jesus Christ, members of The Church of Jesus Christ of Latter-day Saints strive to follow the biblical admonition to feed the hungry. Welfare services—helping members in need with basic life necessities—became a cornerstone of the Church’s mission at its founding . . .  read more . . .

Safety by the numbers (August)

The opening general session of this year’s National Safety Conference will highlight a report on a year-long study that just ended. Titled The Efficacy of Active Safety Technologies and Policies within Private Fleets, the report was sponsored by NPTC and conducted by the . . .  read more . . .

Superior fleet solutions (July)

Three years ago, the privately owned company formerly known as Hickory Springs Manufacturing changed its name to HSM and began a dynamic transformation of corporate rebranding and reinvigoration. A new CEO with dynamic and visionary leadership came on board, organized a new ...   read more . . .

Sustainable Solutions (June)

UNIFI Manufacturing in Greensboro, NC, is a leading producer of multi-filament POY, textured and staple polyester, nylon-textured yarns, recycled PET chip, and premier value-added yarns. Since 2007, UNIFI has become a global leader in offering transparent and certifiable    read more . . .

Better Ingredients (May)

Last year, Papa John’s Pizza celebrated its 30th anniversary and was recognized as # 1 in customer satisfaction among national brand pizza companies. The company’s enormous success remains driven by read more . . .

“Best Drivers in America” (April)

By reputation within the industry, working as a truck driver for Walmart’s private fleet has always been viewed as one of the best jobs to have – a company with outstanding pay and benefits, an industry-leading read more . . .

Biggest and Best (March)

This year’s NPTC Annual Conference scheduled for April 26-28 at the Hilton Cincinnati Netherland Plaza and Duke Energy Convention Center is on track to be the largest, best-attended, and greatest read more . . .

Productivity Boost (February)

The National Private Truck Council has joined the Steering Committee of the Coalition for Transportation Productivity (CTP), a group of shippers, motor carriers and their associations seeking to increase truck weight limits.      read more . . .

Premier Safety Culture (January)

Founded nearly 20 years ago, Sentinel Transportation is a national model of exceptionally high safety management standards and operational practices.  The company’s 750 employees, including 650 drivers and 400 tractors, operate out of 40 terminals. Sentinel provides specialized         read more . . .

Higher Education (December)

Leading private fleet management practitioners and supplier partners will gather in Jacksonville, FL, January 17-21, 2015, for the Private Fleet Management Institute (PFMI) in what promises to be the best program in the event’s two decade-long history. Since the event has a         read more . . .

Raising the Safety Bar (November)

Praxair Inc., which traces its roots to 1907 when it became the first company in North America to commercialize cryogenically separated oxygen, is the largest industrial gas supplier in North and South America and one of the largest worldwide. Its products include           read more . . .