This survey is designed for the benefit of our fleet members as they seek to compare their operation to other best-in-class performers, to identify strategic areas of opportunity, and to enhance their value proposition.
The Benchmarking Survey helps “sell” the private fleet to owners and upper management. Top decision-makers often do not realize, or underestimate, the significant differentiated value and essential core importance which the fleet contributes to the company’s overall success. In addition, the survey provides the fleet management team with comparative metrics to quantify the superior customer service, driver dependability, cost, and safety which the fleet provides versus outside carriers.
Last year, nearly 110 NPTC Private Fleet members contributed data—a tremendous response given the impact of the COVID-19 pandemic. We hope to meet and exceed this target for 2021. We greatly welcome and appreciate your participation!